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Utility Billing

Residential customers and the majority of commercial customers are billed quarterly for all usage incurred during that billing period. Some larger commercial customers are billed on a monthly basis. There are two billing cycles in the Municipality: Stephen and Exeter. See the below tables for the listing of billing cycles and due dates.

Stephen quarterly billings including: Centralia, Crediton, Dashwood, Grand Cove, and Huron Park

Billing period

Due dates

January 1 – March 31

April 30

April 1 – June 30

July 31

July 1 – September 30

October 31

October 1 – December 31

January 31

 

Exeter quarterly billings

Billing period

Due dates

February 1 – April 30

May 31

May 1 – July 31

August 31

August 1 – October 31

November 30

November 1 – January 31

February 28

Change of Mailing Address

Please complete the Change of Mailing Address form in order to process any mailing address changes.  **Note - only registered owners of a property are authorized to submit a change of Mailing Address.

Disconnection notice

In the event that payment is not received on account, a disconnection notice will be sent out to inform the customer. This could result in the water being turned off. After the water has been turned off for non-payment, payment must be received in full before the water is turned back on. Full payment at this point must be made in person at the Municipal Office in the form of cash, debit, certified cheque or money order.

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